FAQ

Santa Fe Newborn Photographer, FAQ

FAQ – Frequently Asked Questions

Can you please tell me your pricing?

You can locate pricing under the “investment tab” in the top menu bar.

When is payment due?

Full session fee is due upon when booking. You will have 48 hrs to make payment for you desired shoot date/time to lock it in. 

Do you offer refunds?

Refunds are avail if shoot is cancelled more than 48 hrs in advance. Within 48, you can reschedule the shoot but the session fee is otherwise forfeited.

How do I reserve a session?”

Please use the “contact form”, or the “send a request” form on my website and I will reach out with in 24 business hours.

What do the digital packages come with?

Digital collections are digital only. Create a collections includes your choice of prints, products and digitals.

Do you offer discounts?

We have specials all year round at various times. Please signup for our newsletter so you are informed when we have specials.

Do you provide clothing for maternity?

Yes we have over 20 gowns/bodysuits/fabrics available at no cost to you. We also have clothing and wraps for newborns. We prefer to cloth the newborns from studio rack.

Do you have clothing for newborns and props?

Yes we have tons! You really do not need to bring anything. You can view our investment guide for many of the options we offer. For special requests, please let us know ahead of time.

How long are your sessions?

Maternity – approximately one hour or less

Newborn – approximately 2-3 hours

Family – approximately one hour

Children anywhere from 30-60 minutes depending on session and age

Please know there is no real “timer” on our sessions, the above is an estimate and sessions may take less or more time

My baby has acne do you retouch?

Yes basic skin retouching is included. For extra retouching (color Changes, head swaps, tattoo removable) extra charges may apply

Do you provide nude photography?

Yes we offer nude maternity photography and discretion is provided

How long does it take to see my photos?

We can schedule an ordering appointment within a week of your session to view your pictures. If you have purchased a digital package, we will send an online gallery for you to choose.

How many pictures do I get?

This depends on the create a collection, or digital package you purchased. The session fee reserves your date in my calendar, an in person or phone consultation, one on one styling and guidance, one hour session (2-3 for newborn sessions), multiple set ups, access to all my props, access to my client closet gowns for maternity or non maternity, newborn outfits, designing of all professional product, and your viewing and ordering appointment 1-2 weeks after your session.

Do you give Raw images?

No we do not give Raw images.

Can I have the originals?

We do not give original images

What if I do not want retouching?

During the ordering session we provide “soft proofing” which means your images are not retouched ahead of time. You choose your images and the level of retouching

Can I bring my dog?

You can but we can not guarantee your dog will perform as needed, this will be at your discretion

How long does it take to receive an order?

This depends on what you are ordering. Most orders take around 2 weeks, however retouching may add time in delivery. We will let you know your estimated delivery time at time of ordering

Can I order more pictures later?

Yes you can. We can only guarantee holding images for 30 days.

Do you do cake smashes for children?

Yes we do. Price may differ depending on theme, decor, cake selection, etc.

Do you photograph children?

Yes, I have been photographing children since 2006!

Is hair/makeup included?

It is not, but we do recommend it. You can have the stylist come to the studio to get ready. I can offer recommendations as well.

I have pre booked my newborn now what? What if my baby comes early or late?

We ask that all clients email or call within 24-48 hours of having your baby. Most babies are booked anywhere from 8-10 or even 12 or 14 days depending on the babys weight. Letting us know when you have your baby early enough allows rooms for re scheduling and adjusting.

I missed the newborn window and my baby is now 2 months old do you take them?

We photograph babies of any age. Your baby is no longer a newborn however you can still book a session. Please understand the baby most likely will not be able to do newborn poses or wraps and they are usually awake. This will offer more of a lifestyle feel to the images.

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